9.0 Review Score
November 27, 2017
A great location from which to explore and enjoy a unique part of China.
The taxi from the airport could, of course, not take us right up to the hotel, as it is on a pedestrian street, and for a moment we imagined we were being left alone in the middle of China. So have faith in the taxi driver, walk to the clock sculpture at the crossing of Yiren Road and the Shengyeng pedestrian street and continue another 30m to the hotel entrance. On the Saturday night there was sporadic noise from the street in the night, so very light sleepers might be awakened,
Location was great - in the middle of the old part of the city, on a walking street joining a 666m long pedestrian shopping street with all manner of shops and places to eat. The street runs from the lake where the 4 lake tour boats start, to the Ming dynasty palace, and connects to at least two underground shopping malls. The hotel manager spoke very good English and was helpful in setting up tours. The room had a very nice bay window with a place to sit and enjoy the activity on the street below.
USA Tourists Review
November 10, 2017
I would not recommend this hotel.
The odor of the hotel smelled like cigarettes! The remote control to the TV and TV guide was all in chinese. Not ideal for a tourist to stay.
We liked the location and that is about it.
November 6, 2017
Perfect hotel great staff , so clean and a perfect location has it all in one location
The front desk and resterant staff are the best I have found polite great fun excellent English and always smiling and ready to assist Perfect location and top quality all round
May 29, 2017
Will stay again!
Super helpful staff. Chris, one of the staff guided us with directions to places we wanted to go to, the nearby western restaurants and he speaks excellent English. The hotel location is in the heart of the city and it is surrounded by shops of all kinds - food, clothes, souvenir, accessories, etc.
April 20, 2017
Chris at the reception desk was so helpful and amazing. He really looked after us. The property is in the best location and the room with the tea nook was gorgeous. It was an amazing place.
November 24, 2016
Not so good experience - Location is a consolance
Breakfast was very poor even though staff were trying to be friendly and were trying to do their best. In the room no facilities like safety locker, mini bar. Smelly outside the room(corridor). Inside the room was OK. Construction work in the hotel. Lot of noise on the first day. After complaint, it was improved the next days.
It is located in a very good place. But difficult to find and we need to walk for few minutes to reach the hotel.
November 12, 2016
There are no comments available for this review.
October 5, 2016
Check-in was a bit rocky; the night shift clerk didn't speak any English.
Good location in downtown area, day staff spoke english well and arranged for taxi to Yangshuo for us. Room is cozy and clean.
September 4, 2016
Friendly & helpful staff. Great location - within walking distances to a few tourist spots and eateries. Clean & comfortable rooms. Value for money.
July 23, 2016
A very pleasant stay in a very clean hotel in a super location.
A/c can be stronger in the hallways but this I understand is normal practice at most hotels/inns.
Location was right in pedestrian zone of city center.... Staff super helpful and genuinely very nice... Helped us find nearby places and even walked us over to one particular place a couple of blocks away... Thank you again!
May 26, 2016
Everything was good except the hotel can not access by car as located at walking street